Feedback For the first six years I owned my house, I experienced no trouble with this heater. About three months ago, the pilot light started going out intermittently. Service was performed and the intake and burner assembly was cleaned, with the assumption that it was a ventilation problem. After no problems for a few months, the pilot started going out again. This appeared to be a new issue, the pilot would go out specifically after each burner cycle. I was advised that it was likely an issue with the gas regulator, and given the cost to order parts and the age of the unit I elected to replace with a new unit. I know 12 years is a good run for this type of water heater, but it was frustrating that repair for such a simple issue was so expensive.