Near Allman Rd, Lenexa 2 years ago
STATE SELECT
Model
GS650YBRT
Rating
Feedback Yes the pilot light kept going out , even after I replaced the thermocouple. Sometimes it'd go off after a few hours, but next time it'd go days before going out. I'd finally had enough
Posted
Age
8 Years
Size
50 GALLON
Open/Closed Loop
OPEN LOOP
Reason for Replacement
GAS VALVE / PILOT
Expansion Tank
NO
Valve Meter
NO
PRV
NO
Water Softner
NO
Installation Type
Installation
Water Pressure Inside
90 psi
Water Pressure City
90 psi
Old Description
Old State Select water heater had the common issue of the pilot going out. We cleaned out the flame arrestor and checked the gas pressure. It was determined that the gas valve had failed so the water heater was replaced.
New Description
New AO Smith GCR 50 400 higher efficiency water heater installed. The water pressure was 90 psi so a Pressure Reducing Valve was also installed.
Feedback by Customer
Very satisfied with the knowledge & expertise of Chase. He really cares about the customer and is super with his workmanship. I never once felt as if he was here to make a sale....he was here to solve our cold water problem! The whole experience of getting to know him was very satisfying. I will definitely refer him to anyone I run into who has problems with their water heater.
Overall Experience
Product Knowledge
Punctuality
Quality of Work

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