Near Allman Rd, Lenexa 2 years ago
Yes the pilot light kept going out , even after I replaced the thermocouple. Sometimes it'd go off after a few hours, but next time it'd go days before going out. I'd finally had enough
Reason for Replacement
GAS VALVE / PILOT
Water Pressure Inside
Water Pressure City
Old State Select water heater had the common issue of the pilot going out. We cleaned out the flame arrestor and checked the gas pressure. It was determined that the gas valve had failed so the water heater was replaced.
New AO Smith GCR 50 400 higher efficiency water heater installed. The water pressure was 90 psi so a Pressure Reducing Valve was also installed.
Feedback by Customer
Very satisfied with the knowledge & expertise of Chase. He really cares about the customer and is super with his workmanship. I never once felt as if he was here to make a sale....he was here to solve our cold water problem! The whole experience of getting to know him was very satisfying. I will definitely refer him to anyone I run into who has problems with their water heater.