Near W 141st Ter, Olathe 2 years ago
STATE SELECT
Model
GS650YBRT
Rating
Feedback Tank Failure
Posted
Age
6 Years
Size
50 GALLON
Open/Closed Loop
CLOSED LOOP
Reason for Replacement
LEAK
Expansion Tank
NO
Valve Meter
NO
PRV
NO
Water Softner
YES
Installation Type
Installation
Water Pressure Inside
N/A
Water Pressure City
N/A
Old Description
This was the second water heater to be replaced in a 14 year period. There was also a water softener installed and lack of a thermal expansion tank.
New Description
AO Smith water heater installed to replace the State. When installed with a water softener the anode rod should be replaced every 3 years. Water softeners significantly shorten the lifespan of a water heater.
Feedback by Customer
Chase was helpful from my contact of him the night before the day he responded to my home for the purchase and repair. Chase was punctual and went straight to task, testing equipment and diagnosing problem. Was familiar with his target expertise and had all equipment, tools and supplies to go straight to task and install the quality new appliance. Chase was polite and professional and respected my home while installing the new and removing the old appliance. He offered good advice on making the new appliance last longer. Chase was a pleasant and capable contract professional ! Would absolutely use him again and will recommend him to others.
Overall Experience
Product Knowledge
Punctuality
Quality of Work

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