Near N Overlook St, Olathe 1 year ago
Reason for Replacement
Water Pressure Inside
Water Pressure City
This water heater was original to the house and had just recently started to leak. The flue for this water heater should have never passed inspection. The rust on top of the water heater should have been pointed out during the previous home inspection. The flue is the most critical safety component of any water heater installation or replacement.
The flue was completely repositioned to create a better draw, making this water heater much safer. Having your water heater replaced is NOT a commodity. It\'s up to the skill and experience of the technician to identify and correct issues when they are present. We did not charge extra to address this issue.
New Bradford White installed and flue was corrected.
Feedback by Customer
Chase was very professional and went out of his way to do the job right