Near W 94th Ter, Lenexa 1 year ago
The old water heater performed well through the years. It finally began to leak. When it was removed it was found to have a dent in the side bottom but I do not think that was the cause of the leak.
Reason for Replacement
Water Pressure Inside
The old water heater had finally started to leak from the bottom of the tank. The unit had back drafted in the past and it was likely due to a static pressure issue.
New AO Smith water heater installed without thermal expansion tank, Lenexa does not require thermal expansion tanks on water heater replacements. Since the old tank lasted 18 years the owner opted not to install a thermal expansion tank on the new unit due to the maintenance that a thermal expansion tank requires.
Feedback by Customer
Chase did a great job from start to finish. He was responsive to my initial calls setting up the purchase and appointment. He called at the time he said he would before he came out to do the installation. He explained exactly what he was going to do and did a quality job in the time he said it would take. I would highly recommend Chase to anyone needing a water heater.