Near W 156th Ter, Olathe 1 year ago
The original heater was the original unit that came with the house when purchased it. It held up surprisingly well given its age (well past its expected service life). Over the last year or two, though, it struggled to keep up with two sequential showers. It was time to update to newer technology and higher capacity.
Reason for Replacement
Water Pressure Inside
Water Pressure City
The old water heater was installed on an open system and had low water pressure. It also had a smaller gas valve at 34,000 BTU. Basically this water heater had all the ideal conditions for a long tank life. The only problem with this water heater is that it just didn't produce enough hot water.
The new 50 gallon AO Smith to replace the old Rheem water heater. Section of the flue replaced and the old saddle valve connected on the hot line was cut out and installed on the cold line.
Feedback by Customer
I needed to replace my 21-year-old water heater since it wasn't keeping up with our growing family. I called for an appointment on Monday, and had a new water heater on Wednesday! Chase was very professional and knowledgeable. He even talked me out of a more expensive option to try to fit me with the best heater for my current needs. I can't imagine a better in-home appliance service experience.