Near W 156th Ter, Olathe 1 year ago
RHEEM
  • Rheem hot water
  • AO Smith hot water heater
  • 21V40-7
Model
21V40-7
Rating
Feedback The original heater was the original unit that came with the house when purchased it. It held up surprisingly well given its age (well past its expected service life). Over the last year or two, though, it struggled to keep up with two sequential showers. It was time to update to newer technology and higher capacity.
Posted
1 year ago
Age
21 Years
Size
40 GALLON
Open/Closed Loop
OPEN LOOP
Reason for Replacement
PRETENTATIVE MAINTENANCE
Expansion Tank
NO
Valve Meter
NO
PRV
NO
Water Softner
NO
Installation Type
Installation
Water Pressure Inside
60 psi
Water Pressure City
60 psi
Old Description
The old water heater was installed on an open system and had low water pressure. It also had a smaller gas valve at 34,000 BTU. Basically this water heater had all the ideal conditions for a long tank life. The only problem with this water heater is that it just didn't produce enough hot water.
New Description
The new 50 gallon AO Smith to replace the old Rheem water heater. Section of the flue replaced and the old saddle valve connected on the hot line was cut out and installed on the cold line.
Feedback by Customer
I needed to replace my 21-year-old water heater since it wasn't keeping up with our growing family. I called for an appointment on Monday, and had a new water heater on Wednesday! Chase was very professional and knowledgeable. He even talked me out of a more expensive option to try to fit me with the best heater for my current needs. I can't imagine a better in-home appliance service experience.
Overall Experience
Product Knowledge
Punctuality
Quality of Work

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