Near W 125th St, Overland Park 1 year ago
AO SMITH
Model
FSG50240
Rating
Feedback Very satisfied with performance of old water heater, I needed to replace the dip tube and annode but given the age decided to replace with a new heater while it would be on my schedule and not an emergency.
Posted
1 year ago
Age
19 Years
Size
50 GALLON
Open/Closed Loop
CLOSED LOOP
Reason for Replacement
Dip Tube broken
Expansion Tank
NO
Valve Meter
NO
PRV
YES
Water Softner
NO
Installation Type
Installation
Water Pressure Inside
65 psi
Water Pressure City
96 psi
Old Description
The old AO Smith water heater was not leaking, however the dip tube had broken off inside the tank which significantly reduced the hot water production. The anode rod in the water heater manufactured at this time were a common problem. Usually it takes several minutes for the water heater to kick on after you start using hot water.
New Description
New AO Smith installed along with thermal expansion tank and new PRV. The new PRV significantly increased the water pressure inside the home.
Feedback by Customer
Excellent experience. Was prompt, kept to schedule and called ahead to let me know when he would arrive. Very clean, made no mess taking old unit out. Very professional. I had him replace the PRV and main shutoff which solved our pressure and decreased flow problems we were having with multiple taps open. He replaced the main valve with a good quality ball valve and included a much stronger flare 90 instead of just 'patching' in the new valve in-line. Re-piped the new unit, included a new ball valve on the supply instead of the old gate valve and even replaced the old needle valve going to the humidifier, installing a copper T and a separate supply valve for the humidifier instead of just repiercing the old needle valve. No up-selling to more expensive models, just couldn't be more satisfied with the service.
Overall Experience
Product Knowledge
Punctuality
Quality of Work

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