Near Alhambra St, Prairie Village 4 months ago
RHEEM
  • KC Water Heaters Prairie Village
Model
Rating
Feedback I put my old hot water heater in and I obviously didn't know what I was doing. It failed after only 6 years so it didn't last as long as it wouldve if I'd installed it correctly.
Posted
4 months ago
Age
6 Years
Size
40 GALLON
Open/Closed Loop
CLOSED LOOP
Reason for Replacement
GAS VALVE / PILOT
Expansion Tank
NO
Valve Meter
NO
PRV
YES
Water Softner
NO
Installation Type
Installation
Water Pressure Inside
85 psi
Water Pressure City
110 psi
Old Description
The old water heater was purchased at Home Depot and installed by the Homeowner. The tank had backdrafted from the first day it was installed. It took about 6 years of the tank drafting into the house before the pilot finally started to have issues.
New Description
A new water heater was installed along with new venting. There was also a negative pressure issue that was identified and resolved. This is a great example of why you should always hire a licensed professional to install a gas water heater.
Feedback by Customer
Chase was very informative and went the extra mile to make sure a lot of other factors were in alignment to the new hot water heater would function correctly.
Overall Experience
Product Knowledge
Punctuality
Quality of Work

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