KC Water Heaters
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13104 W 66 ST
Shawnee, Kansas 66216
(913) 962-7000
KCWATERHEATER.COM
KC Water Heaters is owned by a licensed master plumber who only focuses on water heater installation and repair. We offer installation of all brands of water heaters including AO Smith, State Select, and Bradford White. We can install at types of water heaters including Power Vent models, Atmospheric models, Electric Water Heaters, and even Tankless.

Reviews
KC Water Heaters
Rated 5 out of 5 based on 137 reviews
I have read the reviews on this water heater and I must say that I have had no complaints with mine. That is why we opted to stay with the same brand. Our first one lasted 20 years. I don't know of a better recommendation than that.
Job Checkins from Overland Park
18/09/2017
2 months ago


Chase was great! He was very professional, knowledgeable (actually certified plumbing and gas making uniquely qualified for gas water heaters). He is also very particular about his work and takes great pride in quality of work and understands the importance of reputation and customer satisfaction! He actually came back a couple days later because he wanted venting of heater to "look better"! It's this attention to detail that I really appreciated. I highly recommend Chase!!
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
2 months ago
The old water heater was a typical builder grade install.
A PRV had been replaced a few years back. The venting was replaced and a 4" wye and vent was installed.
21/02/2017
8 months ago


Chase with KC Water Heater advised us on how to best update our current system of water heaters, outdated ventilation, water pressure values, and more. The technical information was explained in a way we could easily understand and because it's his company he has a vested interest in customer retention. We'd definitely recommend KC Water Heaters to friends and family.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
8 months ago
The old tanks were vented incorrectly for several years. In the picture you can see an HVAC company tried to fix the venting.
Two new tanks installed and flue totally replaced. 5" vent down the a 5-4-4 wye and 4" going to water heaters.
28/01/2017
9 months ago


Chase was very knowledgeable and was very responsive. He walked through everything about my new water heater installation and how my water heaters were originally installed (and why certain changes needed to be made). He was on time (early even) and very accommodating with my work schedule too.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
9 months ago
A second water heater was added after the home was built. The plumber did not correctly size the flue for the second tank. An additional flue was ran to support the second tank.
New flue ran for second tank and the T was removed. A connector rise was also added to the new installation to prevent any additional backdrafting. The rust on the first tank are an indicator of backdrafting.
24/01/2017
9 months ago


5 stars all around. Chase did an outstanding job replacing our hot water heater. He is very knowledgeable and went above and beyond my expectations. I would highly recommend him to anyone who needs service.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
9 months ago
The old water heater was installed as a second tank. The plumber that put it in did not install the correct size flue and backdrafting had occurred. Also neglected to install a thermal expansion tank.
A 5x4x4 vent connector was added and a 4x3x3 Y was added as well as a new flue for both water heaters. A thermal expansion tank was also installed along with a new PRV. The water pressure was 106 psi before the new PRV was installed.
12/12/2016
11 months ago


Chase did a great job and was very informative.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
11 months ago
The old tank had trouble with the heat trap on the top of the tank. This heat trap got stuck and was not able to be opened back up so the tank was replaced.
New AO Smith installed along with thermal expansion tank and new PRV. Valve for humidifier also replaced.
12/09/2016
1 year ago


Chase Thompson was very responsive to our questions about water heaters, and when we decided to install a new water heater, Chase was able to meet our requested service installation date and time. I would highly recommend Chase to anyone needing water heater repairs or installation of a new water heater. Chase is very knowledgeable, and after discussing different brands of water heaters and potential installation options, Chase installed a new AO Smith water heater that will meet our demands in a very cost effective manner. The quality of installation was outstanding, and I would highly recommend Chase and KC Water Heater.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
1 year ago
Water heater started to leak after 17 years. The water heater was in a harsh environment due to a bad PRV that was also 17 years old. The PRV was actually causing higher water pressure in the house than the city pressure.
The water pressure from the city was only 70 psi. The PRV was removed and the house was setup to be on an open loop system. Thermal expansion tank is not required on the open loop system.
24/08/2016
1 year ago


Chase was on time and very efficient. He is extremely knowledgeable and was very thorough explaining the work he had done and how to maintain the water heater and equipment going forward. I would recommend him to anyone looking to replace their water heater.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
1 year ago
These were some of the best tanks ever made. These Kenmore tanks were actually made by AO Smith. The tank was replaced for preventative maintenance and to step up to a 50 gallon.
New AO Smith installed and thermal expansion tank added. The gas cock was also replaced and the PRV was only 4-5 years old. Water pressure was 60 psi.
21/07/2016
1 year ago


Excellent experience. Was prompt, kept to schedule and called ahead to let me know when he would arrive. Very clean, made no mess taking old unit out. Very professional. I had him replace the PRV and main shutoff which solved our pressure and decreased flow problems we were having with multiple taps open. He replaced the main valve with a good quality ball valve and included a much stronger flare 90 instead of just 'patching' in the new valve in-line. Re-piped the new unit, included a new ball valve on the supply instead of the old gate valve and even replaced the old needle valve going to the humidifier, installing a copper T and a separate supply valve for the humidifier instead of just repiercing the old needle valve. No up-selling to more expensive models, just couldn't be more satisfied with the service.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
1 year ago
The old AO Smith water heater was not leaking, however the dip tube had broken off inside the tank which significantly reduced the hot water production. The anode rod in the water heater manufactured at this time were a common problem. Usually it takes several minutes for the water heater to kick on after you start using hot water.
New AO Smith installed along with thermal expansion tank and new PRV. The new PRV significantly increased the water pressure inside the home.
20/07/2016
1 year ago


They called to let me know they where on their way , I appreciated that . I also felt like Chase explained everything and went a above and beyond to do the job right!
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
1 year ago
The old water had a very slow leak from the bottom of the tank after only 10 years. The water pressure was checked and it was 100 psi.
A new PRV was installed to lower the water pressure to 75 psi, thus creating a closed system. A thermal expansion tank was installed on the new water heater. The main shutoff was also replaced as the old valve did not completely shutoff the water.
17/06/2016
1 year ago


This is honestly the best service experience I have had in 24 years of owning this house. He was so helpful in my research and replied to my emails many times. His database of water Heaters is impressive. He was in and out in less than two hours and also fixed some of my bad copper fittings. I would recommend him to anyone I know. Very polite and professional.
KC Water Heaters
5 / 5 stars
Overall Experience
Product Knowledge
Punctuality
Quality of work
1 year ago
This is another example of a 12 year Home Depot water heater that didn't last any longer than your standard 6 year water heater.
New AO Smith water heater installed, line for humidifier moved from hot side to cold and new valve was installed.
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