Really First class, lately not lucky around here with home repairs/services KC Water Heaters was a miracle. A fresh glass of water in the middle of a dessert... Honest, knowledgeable and efficient young professional. It was an expense I was not ready for but after talking to Mr. Thomas I was convinced it was going to be an investment. Good service, excellent explanation of the problem and good and efficient solution, quick, clean and with interest on details. Good experience highly recommended. I'm not a person easy to please with customer service but Mr. Thomson have it. Thank you.